Refund Policy

Last Updated: January 2026

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1. Nature of Digital Products

All products sold on our website are digital goods, including but not limited to:

• Software & scripts
• Mobile and web applications
• SaaS subscriptions
• Themes, templates & plugins
• Readymade source code

These products are delivered electronically and cannot be physically returned.

2. No Refunds on Digital Downloads

All sales are final. Due to the nature of digital products, we do not offer refunds, exchanges, or cancellations once a product has been delivered, accessed, or downloaded.

This policy protects our intellectual property from misuse, duplication, and unauthorized distribution.

3. Exceptions (Eligible Refund Cases)

A refund may be granted only under the following circumstances:

• Duplicate Payment: You were charged more than once for the same product.
• Product Not Delivered: You did not receive the product access and our support team cannot resolve the issue.
• Major Technical Defect: The product is completely non-functional or significantly different from its description, and we are unable to fix the issue within a reasonable time.

You may be required to provide screenshots, videos, or error logs as proof.

4. Non-Refundable Situations

Refunds will not be granted for:

• Change of mind
• Lack of technical knowledge
• Server/hosting incompatibility
• Failure to read product description
• Accidental or mistaken purchase
• After source code has been downloaded
• Custom development services
• Services already delivered

5. SaaS Subscription Refunds

• You may cancel your subscription at any time.
• Cancellation stops future billing.
• No refunds are provided for past subscription periods.
• Partial months or unused time are not refundable.

6. Chargebacks & Payment Disputes

Initiating a chargeback without contacting us first may result in:

• Immediate license termination
• Account suspension
• Ban from future purchases

We reserve the right to provide proof of digital delivery to payment providers.

7. Refund Request Procedure

If your case qualifies, send your request to:

Email: info@coderesell.com

Include the following:

• Order ID
• Product name
• Detailed description of the issue
• Proof of error (screenshots/videos)

Requests must be submitted within 7 days of purchase.

8. Processing Time

Approved refunds are processed within 5 to 10 business days using the original payment method.

9. Policy Acceptance

By purchasing from our website, you acknowledge that you have read and agreed to this Refund Policy.